If you have any queries, complaints or suggestions please communicate with us through our online query / complaints cell at the following link


Online Query / Complaints Cell


If you will prefer to send your suggestion or complaint by post please use the following address:

Head of Chancery
High Commission for Pakistan
34-36 Lowndes Square


In order to respond to the complainant, name, postal address, contact number and email address of the complainant would be essential.

In case you are not satisfied with the response provided by above-mentioned departments a complaint can be registered with following bodies in Pakistan via their websites:


Opening Hours


Application Processing
(Appointment only)

Monday to Thursday
1000 to 1200 hrs. &
1400 to 1600 hrs.
1000 to 1200 hrs. &
1430 to 1600 hrs.

Appointment Booking Line
0871 664 0064*

Consular Services

Submission of Passport applications
(Appointment only)
and documents for attestation
Monday to Thursday
1000 to 1230 hrs.
1000 to 1200 hrs.

Delivery of Passports
Monday to Friday
1600 to 1700 hrs.

Submission and Collection of Attested documents
Monday to Thursday
1000 to 1300 hrs.
and Friday
1000 to 1200 hrs.

Note: Last token will be issued at 1200 hrs

Weekend Services - Second Saturday of every month (NADRA visa and attestation)

1000 to 1600 hrs.